Peak Link
Privacy Policy
Effective date: October 1, 2026
This Privacy Policy explains how Peak Financial Group LLC, doing business as Peak Platforms ("Peak Link," "we," "us," or "our"), collects, uses, and protects information in connection with Peak Link (getpeaklink.com and app.getpeaklink.com).
1. Information We Collect
| Category | What it includes |
|---|---|
| Account information | Email address and password (stored securely by our authentication provider, not in plain text). |
| Profile and branding information | Display name, business name, profile photo, and accent color you choose to add for white-label branding. |
| Billing information | Processed directly by Stripe, our payment processor. We do not receive or store your full card number. |
| Usage information | Call link creation, call counts, and timestamps, used to enforce plan limits and operate the Service. We do not collect or store the audio/video content of your calls. |
| Technical information | IP address, browser type, and device information, collected automatically for security and troubleshooting. |
2. What We Don't Collect
We do not record or store the audio or video content of your calls on our servers. If you or a participant records a call, that recording is made and stored on your own device, outside of our systems and outside our control.
3. How We Use Information
- To create and operate your account and provide the Service;
- To enforce the usage limits of your plan;
- To process payments and manage subscriptions;
- To send account-related communications, such as confirmation and billing emails;
- To maintain the security and integrity of the Service;
- To comply with legal obligations.
We do not sell your personal information, and we do not use your call or account data for advertising.
4. How Calls Are Transmitted
Calls are connected using our video infrastructure provider, Daily.co, over encrypted connections (industry-standard transport encryption, similar to the HTTPS encryption used by your bank's website). This protects the call data in transit between participants and our infrastructure provider.
5. Third-Party Service Providers
We share limited information with the following providers solely to operate the Service:
- Daily.co — establishes and routes video/audio calls;
- Supabase — stores account, profile, and billing-reference data, and handles authentication;
- Stripe — processes subscription payments;
- Railway — hosts the application.
Each provider processes information under its own privacy and security practices as a condition of our agreements with them.
6. Data Retention
We retain your account and profile information for as long as your account is active. If you delete your account, we delete or anonymize your account and profile information within a reasonable period, except where we are required to retain billing records for tax or legal purposes.
7. Your Choices and Rights
You can update your profile and branding information at any time from your dashboard. You can request access to, correction of, or deletion of your personal information, or ask us a question about this policy, by emailing legal@getpeaklink.com. Depending on your state or country of residence, you may have additional rights under applicable privacy law; we will respond to verified requests consistent with those laws.
8. Children's Privacy
The Service is not directed to individuals under 18, and we do not knowingly collect personal information from children.
9. Security
We use reasonable administrative, technical, and physical safeguards to protect information, including encrypted transport and access controls provided by our infrastructure partners. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the revised policy with an updated effective date, and material changes may also be communicated by email.
11. Contact
Questions about this policy can be sent to legal@getpeaklink.com.